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Sunday, August
29
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| 1:00 - 2:00 p.m. |
Advancing Excellence in Health Care:
the Importance of HIT
This presentation will describe current challenge in health
care delivery, why harnessing the full potential of health
information technology (HIT) is essential to address those
challenges, and provide an overview of current HHS initiatives
and priorities.
Carolyn Clancy, MD (AHRQ)
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| 2:15 - 3:15 p.m. |
Concurrent Breakout Sessions
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| Clinical Track |
Providing
Physicians Data They Believe and Use: Barriers, Problems &
Opportunities
Healthcare organizations tend to be more successful when they
proactively engage their physicians and educate them as to how
quality and outcome data is collected, what definitions are
used to define aspects of care, and how the data analysis tools
work. To that end, a comprehensive review of the specific steps
involved in the compilation, validation and migration of data
from the systems the physicians are familiar with to the analytical
tools can be instrumental in building physician confidence in
the data itself.
Session Objectives:
- List the common barriers and problems that prevent physicians
from embracing data.
- Recognize the key drivers that keep physicians interested
in data collection and performance improvement.
- Learn how to explain the IT systems, data definitions
and assessment tools to physicians in a clear and believable
manner.
- List the specific steps for the compilation, validation
and migration of data to systems used by physicians as a
means of breaking down resistance to data utilization.
- Apply your knowledge and engage physicians as allies in
improving the development of clinical decision support applications.
James Lederer (Salem Health
Solutions)
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| Finance Track |
Leveraging Your Financial Institution's
Capabilities to Address HIPAA's Impact on Payment Processing
This session will address the issues and challenges faced
by healthcare providers and payers in attempting to efficiently
manage the payment transaction process while meeting the requirements
of HIPAA. Technological capability and resource availability
can be significant obstacles to overcome, especially as providers
and payers make efforts to migrate from paper to electronic
payments. This can make it difficult to realize the potential
costs / benefits that should result from replacing paper processes
with automated, electronic ones. Financial institutions have
expertise, technology and infrastructure that can greatly
facilitate the electronic payment and remittance information
process, and increase the odds that HIPAA can bring the simplification
and protection intended by the legislation. Learn about some
of the options available to you for making and receiving payments
in a manner that meets the standards for required format,
security and privacy.
Session Objectives:
- Discuss the key requirements for payments within the HIPAA
environment.
- Identify the challenges and issues with payment processing
for healthcare providers and payers
- Describe financial institution services that are available
to assist in addressing the payment challenges and issues.
- Explain best practices to make and receive payments efficiently,
to meet the requirements of HIPAA, and to make the transition
from paper to electronic payments and processes.
Jennifer Dunn (Wachovia)
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| Compliance Track |
Responding
to Security Breaches: Where Law & Public Relations Meet
A HIPAA attorney and a public relations expert will discuss
the actions to take following a breach of electronic security.
The dialogue will address various types of breaches, such as
loss of confidential information due to a hacker, denial of
service attacks by a disgruntled employee, social engineering
attacks, and unintentional disclosures. Also covered are legal
issues for each type of breach (such as HIPAA Security and Privacy
Rule requirements and potential legal and regulatory claims
and losses) and methods for communicating with many audiences
(including the press, patients and their families) when a breach
occurs.
Session Objectives:
- Explain how to protect your organization reputation and
mitigate losses when a security breach occurs.
- Describe best methods for dealing with injured parties.
- Discuss how to comply with regulatory requirements.
- Describe how to address questions from the media, payers,
community leaders and governmental entities.
Angie Harris & Roy
Wyman (Maupin Taylor)
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| 3:30 - 4:30 p.m. |
Concurrent Breakout Sessions |
| Clinical Track |
Linking Patient Data
The importance of accurately identifying a patient (or person)
and maintaining the integrity of the information in a Master
Person Index (MPI) or Enterprise Master Person Index (EMPI)
cannot be understated. The ability to accurately link healthcare
consumers' data within an organization, as well as across
multiple facilities or databases, is vital to healthcare technology
and community initiatives. However, this mission critical
task does NOT require a standard identifier, or a national
healthcare identifier. Rather, this can be done through sophisticated
probabilistic algorithms.
Session Objectives:
- Describe how accurate patient/person identification can
aid meeting organizational technology objectives.
- Discuss data linkage WITHOUT a national healthcare identifier.
- Explain how an organization can develop a plan for improving
identification data.
Mike Competiello (Initiate
Systems) and Todd Hardman
(SureScripts)
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| Finance Track |
Advanced Clinical Systems: Beware
the ROI!
Health systems are beginning to understand the need for
advanced clinical systems; however, given current financial
constraints, paying for them is another subject. Clinical
system vendors will be glad to perform a value study which
normally shows that the system has the potential to pay for
itself. How much faith should your health system place in
vendor projections? Should a return-on-investment calculation
and post-implementation benchmarking even be attempted?
Session Objectives:
- Demonstrate how to perform ROI calculations and modify
vendor projections.
- Describe qualitative vs. quantitative benefits.
- Demonstrate a methodology for developing benchmarks.
John Ennis (Beacon Partners,
Inc.)
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| Compliance Track |
Duke Compliance
Central: Using Technology to Comply with Patient Safety Initiatives,
HIPAA and EMTALA
Patient safety, compliance and technology have been buzz words
in the healthcare industry in recent years. At Duke University
Health System, a billion dollar enterprise with three hospitals
and over 1.2 million patient visits a year, the Compliance Office
plays an integral role in ensuring that patient care is delivered
with quality and safety. Learn how technology has been leveraged
in the areas of incident management, HIPAA and EMTALA, and the
high level processes in place to scan the environment for new
compliance requirements.
Session Objectives:
- Describe the role of the Compliance Office in incident
management.
- Explain how HIPAA was implemented and how compliance is
being monitored.
- Discuss the technologies being evaluated for compliance
with EMTALA.
Britt Crewse (Duke) and Bagavan
Sundaram (InfoASAP.com)
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Monday, August
30
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| 9:00 - 10:00 a.m. |
Transforming Healthcare in the
U.S. over the Next Decade: Goals of the HHS Office of the
National Coordinator for Health Information Technology
Learn more about the "Framework for Strategic Action"
being
proposed by the Administration, Congress and others to improve
healthcare safety and efficiency through the broad deployment
of electronic health records and personal health records.
LeRoy Jones (U.S. Department
of Health and Human Services)
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| 10:15 - 11:15 a.m. |
Concurrent Breakout Sessions |
| Case Studies |
Sustained
Healthcare to Maximum Populations With Minimum Resources
Healthcare expenditures are expected to rise from $1.6 trillion
in 2002 to $3.1 trillion in 2012, driven primarily by aging
boomers, healthier retirees and improved technology/disease
management strategies. But the workforce to deliver that healthcare
will come primarily from GenXers, the nation's smallest population.
A healthcare communications strategist and co-author of seven
books on HIPAA will discuss how consumers and healthcare providers
must re-evaluate the way they approach healthcare delivery.
Session Objectives:
- Analyze the attitudes of Retirees, Boomers, GenXers and
Next Gens about healthcare.
- Describe the conflict between Retirees, GenXers and Boomers
and their approach to consumer driven healthcare.
- Explain the impact of female Boomers on healthcare.
- List strategies to attract GenXers and Next Gens to a
healthcare system designed by Boomers and Retirees.
Carolyn Hartley (Physicians
EHR, LLC)
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| Technology Track |
The Healthcare
Collaborative Network: A New Approach to a National Challenge
Utilizing a low cost and open standards model, the Healthcare
Collaborative Network (HCN) will revolutionize the way the healthcare
industry collects, shares, transmits and analyzes health data.
The HCN meets the healthcare industry's desperate need to communicate
critical clinical information quickly and securely and to improve
the monitoring of adverse events, disease outbreaks and patient
care. The initial HCN design uses existing data available in
most provider settings (ICD, CPT, LOINC, NDC via HL7) for collaboration,
and has the flexibility to expand and manage additional standards
as it matures.
Session Objectives:
- Describe the benefits of standards-based reporting in
an open and secure network environment.
- Illustrate how the latest integration technology can enhance
clinical collaboration capabilities for improving quality
of care.
- Discuss critical factors for implementation success.
Bruno Nardone (IBM)
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| HIPAA Track |
Implementing
A HIPAA Security Risk Management Program at a Large Hospital
District
The HIPAA Security Rule requires covered entities to implement
a security risk management program. Implementation of a security
risk management program is not a trivial task: a methodology
must be adopted; policies, processes and procedures must be
written; staff must be trained; and in many cases, tracking
databases must be built before the risk identification and assessment
process begins. With just seven months left before the April
2005 compliance deadline, many hospitals will be challenged
to have a program established in time.
Session Objectives:
- Discuss the implementation issues of establishing an enterprise-wide
Security Risk Management Program at a large hospital district.
- Evaluate your organization's security risk management
program.
- List the recommended steps in establishing a risk management
training program.
- Discuss techniques for educating middle managers about
the risk identification and risk mitigation processes.
Clyde Hewitt (CTG)
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| 2:15 - 3:15 p.m. |
Concurrent Breakout Sessions |
| Case Studies |
e-Learning:
Key Success Factors in the Implementation of Web-Based Training
for Healthcare Organizations
Last April 2003 most healthcare organizations faced perhaps
the most complex and massive employee training project in many
years. Many organizations relied on their tried and true formula
of mandated classroom training - scheduling literally scores
of sessions over weeks and months at a time. For a number of
organizations this training challenge opened up the opportunity
to begin to experiment with some of the new technology developments
in e-learning - web-based training. This presentation will look
at several implementations of e-learning by healthcare organizations,
some successful and others less successful.
Session Objectives:
- Describe the basic requirements of a Learning Management
System.
- Identify 3-5 key steps in implementing an e-learning program.
- Identify two major barriers to successful implementation
of an e-learning program.
- Identify four key factors in successful implementation
of an e-learning system.
Barbara Ruffino (Quick Compliance)
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| Technology Track |
Hospitals'
New Challenge: Using IT to Gain Competitive Advantage
As information technology becomes more mission-critical in physician
workflow, IT tools represent the most cost-effective means for
hospitals to achieve competitive advantage in attracting physicians.
Hospitals can realize significant benefits from preferential
admissions to their facilities by implementing simple IT tools
that save time and enhance revenue for physicians. This discussion
will present different technology solutions to obtain these
goals, as well as specific examples from the industry.
Session Objectives:
- Avoid the most common mistakes when attracting physicians.
- Address physicians' top pain points.
- Realize significant competitive benefits by implementing
simple IT tools.
Alan Ying (Mercury MD)
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| HIPAA Track |
Step-by-Step
HIPAA Privacy Auditing & Monitoring Workshop
HIPAA privacy audits are an essential part of an effective HIPAA
compliance program. Now that the HIPAA privacy program elements
are in place, organizations need to ensure that their privacy
provisions are operating effectively. The workshop provides
a monitoring overview and discussions on the risk assessment
process as a way for the organization to identify and prioritize
the risks it faces with respect to its privacy program.
Session Objectives:
- Apply a practical step-by-step approach to auditing and
monitoring your organization's HIPAA privacy program.
- Integrate HIPAA Privacy Auditing and Monitoring into your
organization's corporate compliance program.
- Identify and prioritize your organization's HIPAA privacy
risks.
Cornelia Dorfschmid &
Joy Quill (Strategic Management
Systems)
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| 3:30 - 4:30 p.m. |
Concurrent Breakout Sessions |
| Case Studies |
Internet Protocol
Telemedicine: The ECU Experience
The East Carolina University Telemedicine Center recently completed
a contract with the National Library of Medicine that involved
the evaluation of many IP videoconferencing and networking technologies
for telehealth applications. The Center also concurrently deployed
IP technologies at many of its new sites, and has continued
to evolve its network's design and operation. This presentation
will address the Center's IP telemedicine experiences - the
core technologies involved, research results, technical configuration
and operation recommendations - as well as future directions
of IP telemedicine technologies and applications.
Session Objectives:
- Describe the core technologies involved in IP telemedicine.
- Describe research results from NLM contract.
- List recommendations for IP telemedicine technical configuration
and operations.
- Describe future directions of IP telemedicine technologies
and applications.
Scott Simmons (ECU Brody
School of Medicine)
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| Technology Track |
The Future
of Healthcare Connectivity and the Digital Community
We are all part of a digital health community where the security,
efficiency, cost, and speed of communication means everything.
This presentation will focus on the vision for digital healthcare
communications and how the various infrastructures of a healthcare
enterprise can be highly interconnected and balanced together
in innovative ways. Hear how some organizations and today's
technology leaders are achieving this balance and how their
organizations are making it work by sharing proven outcomes,
return on investments, first steps, and their path to a complete
solution.
Session Objectives:
- Identify the trends and technologies that will achieve
alignment between investments and business management.
- Relate how developments and regulations in healthcare
connectivity will affect business strategies.
- Determine what emerging technologies will be ready for
adoption within the next 3-5 years to force a digital community
revolution.
- Recognize how a healthcare organization can measure, align
and deploy integrated digital solutions for their community.
Joe Auriemma (Siemens)
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Tuesday, August
31
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| 9:15 - 10:15 a.m. |
WNC Regional Health Care Data
Link Project
An HRSA telehealth grant is funding an initiative to electronically
link western NC healthcare providers to enhance the quality
of patient care. The project, led by 14 regional hospitals,
will allow the electronic transmission of patient medical
information between healthcare providers in western NC. The
initial phase of the project will electronically link the
region's hospitals, while Phase II will begin linking physician
offices and other healthcare providers into the system.
Gary Bowers, JD (Western
NC Health Network) and James Keel,
III, MD (Mission Hospitals)
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| 10:30 - 11:30 a.m. |
Concurrent Breakout Sessions |
| Public Health Track |
Spearheading
a Regional Communicable Disease Surveillance System
Mecklenburg County is a host for the Public Health Regional
Surveillance Team 7 (PHRST) with responsibilities that include
assisting 12 regional counties with enhanced communicable disease/bioterrorism
surveillance activities. As a valuable part of this process,
the county has developed the Medical Online Surveillance Tool
(MOST) as a regional health surveillance system that collects
health-related data automatically from emergency departments
and other public health partners. The objectives of the initiative
are to arm public health agencies and participating public health
partners with tools for comprehensive analysis of region-wide
public health and to retain the local perspective of events
and patterns.
Session Objectives:
- Distinguish passive and active surveillance concepts.
- Describe relevant community surveillance data sources.
- Describe benefits and utility of active surveillance systems.
Stephen Keener (Mecklenberg
County Health Dept.)
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| Technology Track |
The HIT Industry: Who Said
What?
The HIMSS Leadership Survey has a 15-year history of examining
the trends in the healthcare IT industry from leading executives.
In addition to focusing on the industry's priorities, barriers,
spending levels and staffing needs, the annual survey addresses
patient safety, the Electronic Medical Record and data security.
For the past two years, the survey has also asked CEOs in both
the vendor and provider community, as well as physician and
nursing executives, for their perspectives on the industry.
Session Objectives:
- Describe the different ways in which stakeholders view
information technology and its future in the industry.
- Explain to what extent CEOs, physician executives and
nursing executives feel that they are supported by technology.
- Identify what technologies will be important to the industry
in the future.
Jennifer Horowitz (HIMSS)
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| Compliance Track |
Fraud and
Abuse: Sarbanes Oxley and Healthcare Organization Best Practices
The presentation will examine why healthcare organizations should
consider the Sarbanes Oxley Act of 2002 as the next best practice
model. Also discussed will be other key best practices that
can be adopted, such as auditor rotation, board of directors'
responsibilities and independence, and audit committees. Each
best practice will be supplemented with 'real life' examples
of how adopting best practices can help organizations function
more effectively and without conflicts of interest that may
lead to prosecution or review.
Session Objectives:
- Describe the best practices healthcare organizations can
learn from the Sarbanes Oxley Act to prevent fraud and abuse.
- List other key best practices healthcare organizations
should adopt.
Rita Kuyumcuoglu (Strategic
Management Systems)
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